Last Updated: March 21, 2025

1. INTRODUCTION

Welcome to Buy-product (“we,” “our,” or “the Company”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Buy-product.com, including any related services, features, content, or applications (collectively, the “Marketplace”).

Please read this Privacy Policy carefully. By using our Marketplace, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Marketplace.

2. INFORMATION WE COLLECT

2.1. Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • List or purchase products or services
  • Process payments
  • Contact customer support
  • Subscribe to marketing communications
  • Participate in surveys or promotions

This information may include:

  • Contact information (name, email address, phone number, mailing address)
  • Account credentials (username, password)
  • Payment information (credit card details, billing address)
  • Transaction information (purchase history, vendor information)
  • Communication information (messages, reviews, feedback)
  • Profile information (preferences, profile picture)

2.2. Information Automatically Collected

When you use our Marketplace, we may automatically collect certain information about your device and usage patterns, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks, features used)
  • Location data (general geographic location based on IP address)
  • Cookies and similar tracking technologies (as described in our Cookie Policy)

2.3. Information from Third Parties

We may receive information about you from third-party sources, including:

  • Payment processors (transaction information)
  • Identity verification services
  • Marketing partners
  • Social media platforms (if you connect your account)
  • Other users (reviews, ratings, references)

3. HOW WE USE YOUR INFORMATION

We use your personal information for various purposes, including to:

  • Provide, maintain, and improve our Marketplace
  • Process transactions between buyers and sellers
  • Facilitate vendor management and payments
  • Verify your identity and prevent fraud
  • Communicate with you about your account, orders, and support requests
  • Send you marketing communications (subject to your preferences)
  • Personalize your experience and deliver relevant content
  • Monitor and analyze trends, usage, and activities
  • Protect the security and integrity of our Marketplace
  • Comply with legal obligations and enforce our terms

4. SHARING YOUR INFORMATION

4.1. Sharing with Vendors and Buyers

As a multi-vendor marketplace, we facilitate transactions between vendors and buyers. This requires sharing certain information:

  • When you purchase products: We share necessary information with the vendor to fulfill your order
  • When you sell products: We share necessary information with buyers to complete the transaction

4.2. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Cloud hosting providers
  • Customer support services
  • Marketing and analytics providers
  • Security and fraud prevention services

These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.

4.3. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

  • Enforce our Terms of Service
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

4.4. Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Marketplace of any change in ownership or uses of your personal information.

5. VENDOR-SPECIFIC PROVISIONS

5.1. Vendor Obligations

If you are a vendor on our Marketplace, you must:

  • Comply with all applicable privacy laws
  • Provide accurate information about your privacy practices
  • Obtain necessary consents for processing buyer data
  • Use buyer information only for fulfilling orders and providing customer service
  • Implement appropriate security measures to protect buyer information
  • Notify us promptly of any data breaches affecting buyer information

5.2. Vendor Data Processing

We act as a data processor for certain vendor information. Vendors remain the data controllers for their customer information and are responsible for their own privacy compliance.

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request that we correct inaccurate or incomplete information.
  • Right to Deletion: You can request that we delete your personal information in certain circumstances.
  • Right to Restriction: You can request that we restrict the processing of your information in certain circumstances.
  • Right to Data Portability: You can request a copy of your information in a structured, commonly used, machine-readable format.
  • Right to Object: You can object to our processing of your information in certain circumstances.
  • Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your information.

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

6.1. California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please see our “California Privacy Rights” section below for more information.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

9. CHILDREN’S PRIVACY

Our Marketplace is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. INTERNATIONAL DATA TRANSFERS

We are based in USA, and the information we collect is governed by USA’s laws. If you access our Marketplace from outside USA, you acknowledge that your information may be transferred to, stored, and processed in USA and other countries where our servers are located. These countries may have data protection laws that are different from those in your country.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. For material changes, we will provide more prominent notice, such as sending you an email or displaying a notice on our Marketplace. We encourage you to review this Privacy Policy periodically for any changes.

12. COOKIES AND TRACKING TECHNOLOGIES

12.1. What Are Cookies

Cookies are small text files stored on your device when you visit our Marketplace. They help us recognize your device and remember certain information about your visit, such as your preferences and actions.

12.2. Types of Cookies We Use

We use the following types of cookies:

  • Necessary Cookies: Essential for the functioning of our Marketplace
  • Preference Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how visitors interact with our Marketplace
  • Marketing Cookies: Track your browsing habits to deliver targeted advertising

12.3. Cookie Management

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies, block certain types of cookies, or set your browser to notify you when cookies are being sent. Please note that blocking or deleting certain cookies may impact your experience on our Marketplace.

13. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, the CCPA/CPRA provides you with specific rights regarding your personal information. This section describes those rights and explains how to exercise them.

13.1. Right to Know and Access

You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months, including:

  • Categories of personal information collected
  • Categories of sources from which information is collected
  • Business or commercial purpose for collecting or selling information
  • Categories of third parties with whom we share information
  • Specific pieces of personal information collected about you

13.2. Right to Delete

You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.

13.3. Right to Opt-Out of Sale or Sharing

You have the right to opt-out of the sale or sharing of your personal information. While we do not sell personal information in the traditional sense, certain data sharing practices may be considered a “sale” under the CCPA/CPRA.

13.4. Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

13.5. How to Exercise Your Rights

To exercise your rights under the CCPA/CPRA, please contact us using the information provided in the “Contact Us” section. We may need to verify your identity before responding to your request.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Buy-product, Catskill NY, Email: [email protected]

By using our Marketplace, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.